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Shipping Policy

Order Processing Time

All orders are processed within 5–9 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation message or email with tracking information (if available).


Shipping Times

Estimated delivery times based on location:

  • United States & Canada: 7–15 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Rest of the World: 10–25 business days

Delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.


Shipping Fees

Shipping fees are calculated at checkout and depend on your location and order size.
Cash on Delivery (COD) orders may include an additional handling fee, which will be clearly displayed before confirming your order.


Cash on Delivery (COD)

We offer Cash on Delivery for eligible locations.

  • Payment is made in cash at the time of delivery

  • Please ensure someone is available to receive and pay for the order

  • Refused or unpaid COD orders may be restricted from future COD purchases


Tracking Information

Once your order is shipped, tracking details (if available) will be sent to you.
Please allow 72 hours for tracking updates to appear.


Customs, Duties & Taxes

International shipments may be subject to customs duties or taxes imposed by the destination country.
These charges are the responsibility of the customer.


Incorrect Address

Please double-check your shipping address before placing your order.
We are not responsible for delays or losses caused by incorrect address information.


Lost or Delayed Packages

If your order is significantly delayed, contact our support team and we will assist you in resolving the issue.


Contact Us

For shipping or COD-related questions, contact us at:
support@sinsaki.com